This Privacy Policy describes how Extreme Ondine LLC ("Ondine AI", "we", "us", or "our") collects, uses, and protects your personal information when you visit our website or use our services.
We collect information you provide directly to us, including:
We also collect information automatically when you visit our website, including IP address, browser type, pages viewed, and time spent on pages through Google Analytics and Microsoft Clarity.
We use the information we collect to:
To provide our services, we require access to your delivery platform accounts (DoorDash, Uber Eats, Grubhub). This information is used exclusively to manage your delivery presence on your behalf. We do not share platform credentials with third parties and store them using industry-standard encryption.
When you consent to receive SMS messages from Ondine AI, we collect your mobile phone number for the sole purpose of sending transactional account management communications. We do not share your mobile phone number or SMS consent data with third parties for marketing purposes. Standard message and data rates may apply. Reply STOP to opt out at any time.
We do not sell, trade, or rent your personal information to third parties. We may share information with:
We use Google Analytics 4 and Microsoft Clarity to understand how visitors use our website. These services may use cookies and similar tracking technologies. Google Analytics collects anonymous usage data. Microsoft Clarity records session data including mouse movements, clicks, and scrolling behavior to help us improve the user experience.
You can opt out of Google Analytics by installing the Google Analytics opt-out browser add-on.
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When you terminate your service agreement, we will delete or anonymize your personal information within 90 days, except where retention is required by law.
You have the right to:
To exercise these rights, contact us at the email below.
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the date above. Continued use of our services after changes constitutes acceptance of the updated policy.
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
Extreme Ondine LLC
Email: welcome@getondine.com
State of Incorporation: California
United States